“PTSB engaged Ros O’Shea of Board Excellence to perform an independent assessment of the Bank’s Culture to support the continued evolution of Culture to 2030, with a mandate to ensure our Bank’s culture supported our growth objectives and that accountability for living PTSB values was well-established. Ros’s evaluation of our cultural maturity and infrastructure was thorough, involving a review of all cultural artefacts, policies, and documents, a Leadership Team survey, and focus groups. Her practical approach, considered engagements, and extensive expertise resulted in comprehensive reports for the Board and Executive, offering clear analysis and actionable recommendations. We highly recommend Ros O’Shea and Board Excellence for similar projects.”